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Pest Off

Privacy Policy

Protecting Homes and Businesses for Norwich and surrounding areas

Call now for a free quote - 07884325857

Pest Off Privacy Policy

Pest Off respects your privacy and is committed to protecting your personal data. The information set out in this privacy policy aims to inform you as to how we collect and look after your personal data when you visit our website,


References to "you" or "your" are to you as an individual using our website.


References to “us”, “our” or “we” are to Pest Off.



Who we are


Pest Off delivers Pest Control services and pride ourselves in putting our customers first. Without their continued support we wouldn’t be in business. As such, we would never do anything with our customers’ or visitors data that would betray their trust. 


We have no interest in selling, renting or trading your personal information for marketing purposes. 


If you still have concerns then please read below for more information on what data we collect and how we use it.


Information we collect


At Pest Off, we are committed to maintaining the trust and confidence of our customers, visitors to our web site and to anyone whom submits information for us to contact them back. 


Simply, we only collect information for two purposes; 

  1. Personal contact information visitors/customers have submitted to allow us to contact them regarding Pest Off services

  2. Data to help our website perform. This data supports security, functionality, and performance monitoring. This allowing us to deliver a web experience our customers expect and deserve, while the understanding to continually develop it.


Below you’ll find information on how we treat the data we collect from visitors to our website, or when someone has submitted information so we can contact them back.


Data to help our website perform


When someone visits, we use third party services to host the site (Wix and their partnered applications) and monitor its performance (Google Analytics). These services collect standard internet log information and details of visitor behaviour patterns via cookies. These details are collected for security, site functionality, and to understand the performance of the site. 


This ensures the site is secure, performs as required, and allows us to understand how we can best develop it to further enhance the website experience. This information collected by the cookies is processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. 


For more information, please click on our partners to see their privacy statements: Google’s and Wix’s.

Contact Information


If you do submit your personal contact information for us to contact you back, then we will only use it to do so. We will only keep your information as long as necessary.


As previously mentioned, we have no interest in selling, renting or trading your personal information for marketing purposes.


Please see the scenarios below: 

 - If we contact you back, and you do not want to progress with a service at said time, your information will be deleted within a 48 hours period.

- If we contact you back, but cannot reach you, then we will leave a message. If we have no response within 48 hours, we will delete your information.

- If you do progress with a service with Pest Off, we will safely hold onto your contact information for as long is appropriate and necessary, reviewing on an annually basis. We will follow-up on the service to understand if further work is required or request feedback as to continue to improve our services.


You are entitled to view, amend, or delete the personal information that we hold. Email your request to the Pest Off team at:



Pest Off's Details


Pest Off’s registered address is: 33 Oaks Lane, Postwick, Norfolk, NR13 5HD.  


You can contact Pest Off by email or phone 07884325857

This Privacy Policy was created on 24th May 20 and will be reviewed annually.

Why Choose Pest Off?

We provide free call outs and advice. Open 7 days a week 7am to 7pm, with no extra charges for weekend services

A discreet service and rapid response to Pest emergencies.

Qualified RSPH Level 2 technicians ensuring high quality pest control

Members of NPTA highlighting our commitment to strict standards and continuous development

 Customer satisfaction is our priority, as demonstrated by our recent awards, Norfolk Trusted Trader accreditation, and 5 star reviews

Having a problem with Pests?
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